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Core Values
The eight core values listed below guide all our actions at ProZ Pro Bono. They frame our actions and decisions as we work towards our mission of providing language services to those in need, while building a more connected and inclusive world.
Transparency: We hold ourselves accountable to our volunteers, clients, and the public by being transparent in our actions and decisions.
Commitment to excellence: We are dedicated to providing the highest quality language services to individuals and organizations around the world. We strive for excellence in everything we do, from our volunteer recruitment and training to our service delivery.
Stewardship: We commit to being socially, financially, and environmentally responsible.
Ethics: We are committed to upholding the highest standards of ethical conduct and governance. We believe in fostering a culture of empathy, understanding and compassion towards all individuals, regardless of their background or circumstances.
Inclusivity: We celebrate diversity and inclusion in all aspects of our work and welcome individuals of all backgrounds, cultures, and beliefs, valuing their unique perspectives. We believe in fostering a culture of empathy, understanding and compassion towards all individuals, regardless of their background or circumstances, as well as a positive and inclusive environment where everyone has the opportunity to contribute and grow.
Learning: We seek to learn both from the program's experience and from that of all stakeholders, from the Board to the Clients and Volunteers, and are constantly updating our processes and resources. Likewise, we also promote continuing professional development amongst all our volunteers.
Innovation: We embrace innovation and creativity in our approach to providing language services, constantly seeking new and effective ways to meet the evolving needs of our clients and volunteers.
Internationalism: We strive to promote a sense of global citizenship within our organization, bringing people together, encouraging communication and learning between all parts of the globe to create community.
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